As part of the interviews with endoscopists before the NED APRIQOT trial, we discussed coaching and how it can help endoscopists.
What is coaching?
Coaching is using a local colleague, to help with a specific skill or aspect of colonoscopy, to find strategies to solve a problem, over a limited number of sessions[8]. Some endoscopy centres refer to this as ‘buddying’ or ‘one-to-one’ sessions.
This can be organised informally by two mutual colleagues, or formally through your endoscopy unit lead.
Alternatively, your local training centre may offer upskilling courses or sessions to help you target specific goals. [KP1]
Who is coaching for?
Currently, the Joint Advisory Group on GI endoscopy (JAG) and international guidance recommends using informal coaching to help develop skills or solve problems endoscopists may have with colonoscopy[9,10].
In our interviews, endoscopists perceived coaching and observing other endoscopists’ practice could benefit all endoscopists at any stage of their career – even experts.
“I think we all benefit from being observed and watched and critiqued.”
(Consultant gastroenterologist)
“I invited [a colleague] in to come and watch me for a list and I watch him for a list, as we both regard ourselves as experienced endoscopists. That was quite useful, having somebody from the outside saying: “Well I would have had the patient on their back a lot more than you.” That sort of thing.”
(Consultant surgeon)
What are the benefits from coaching for?
Observing each other brings technical benefits: Endoscopists described watching each other scope identified unconscious behaviours and technical tips. We recommend taking turns to scope on a list to observe each other.
“[They] sat in on me scoping and just gave me some tips about mucosal cleaning and changing position… it’s the things that you know but then in practice you think you're doing them, and sometimes you think you're doing them and then you're not. So, having that feedback is good”
(Clinical endoscopist)
“Someone watching your performance live and just picking up on little things; why don’t you hold your hand this way, why don’t you stand this way, why don’t you move the patient in this position a bit earlier.
Little bits of advice … that make a big difference”
(Consultant surgeon).
Improving confidence: Endoscopists described being observed and talking about procedures improved conscious competence, breaking problems down and increasing confidence.
“I was just doing a colonoscopy and wasn’t thinking about the skills involved … it wasn’t until I started to break it down so that I could explain that to somebody else that I really thought about the actual motor skills and what you are actually doing and what that means. Once you start breaking it down like that, it massively improves your ability as a colonoscopist ….
You are thinking, ‘What’s the problem here and what are the methodological steps I would use to solve this problem?’ I think it massively improves your technical skills”
(Consultant gastroenterologist).
Endoscopic non-technical skills: Endoscopists described coaching could assess communication and management skills,
“how you work the room” (Consultant gastroenterologist) and “the soft approach to endoscopy” (Clinical endoscopist).
Reducing isolation: Endoscopists described isolation in independent colonoscopy practice, from all professional backgrounds, at all stages of career.
“You see that isolation in endoscopists across the spectrum”
(Consultant gastroenterologist).
Endoscopists described the risk of getting “into bad habits” (Consultant surgeon) as over time endoscopists “often aren’t exposed to new ways of doing things, or different ways of doing things, or evolutions in technology” (Consultant gastroenterologist). Coaching and observing others can reduce this.
“I think you work a lot on your own in this job. You do work a lot on your own when you’re scoping on your own and I think it is beneficial to be able to scope with other people because it does confirm perhaps what you either already know, or it can highlight new things to you, which you may not know about how you’re scoping yourself”
(Clinical endoscopist).
Who is a good coach?
Anyone can be a coach, but your choice of a coach is important. Obviously, you both need to be available and willing to scope together!
Endoscopists and training literature suggests you should choose a coach that has the right colonoscopy skill set for the problem you have, but you are both able to respect each other’s practice without feeling judged[11].
“I chose a person who I know has the skills to be able to increase my skills.”
(Clinical endoscopist)
Endoscopists believed you should choose someone with the right training skills with a “framework for discussing” (Consultant gastroenterologist) and identifying “the steps that I should take to improve” (Gastroenterology trainee). Literature suggests using a shared colonoscopy vocabulary and logical arguments for behaviours helps this[11].
“We need to all be speaking the same language and saying the same things, so that the techniques are the same. And so it kind of drives the quality in what we’re doing as well.”
(Clinical endoscopist)
So why not give coaching a try? Email a colleague or chat to your endoscopy lead about getting coaching lists into your normal practice.